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FAQ

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  • We currently ship to Taiwan, South Korea, Hong Kong, Macau, Singapore, and Malaysia. More countries coming soon!

  • FREE shipping on every Mystery BOX! For single items, shipping is calculated at checkout.

  • Estimated delivery: 5–12 business days from order placement. Delivery may be delayed by customs clearance, holidays, weather, or other circumstances.

  • Yes. You can cancel your order before we start processing it for shipment. Once processing begins, the order can no longer be canceled. Use the Cancel option in your order confirmation email or on your order status page.

  • We accept major credit cards (Visa, Mastercard, etc.) and other payment methods available through Shopify Payments. All prices and checkout payments are in USD. Local currency estimates shown in the cart are for reference only.

  • Visit our FAQ page for more details, or contact us — we're happy to help!